Access requirements for our delivery and installation service
Sometimes a lack of planning prior to delivery can create problems when we position the hot tub in
your chosen location. You must compare the dimensions of the hot tub (and the trolley) to any
restrictive points along the delivery route used to bring the spa into your garden.
Sometimes a fence panel can be removed and the hot tub can be delivered via a neighbours' garden
(with their written permission). Alternatively, your local crane company will often be able to lift
it into position for a few hundred pounds. We will gladly work with the crane company of your
choice to do this, (unless specifically stated otherwise, the cost of a crane is not included in
the delivery).
Re-visiting site is charged at £500 per visit so be sure to measure twice so we deliver
once!
For normal deliveries:
(also see
Cranes
section if this is not possible)
1. The hot tub is delivered on-end using a purpose-made trolley, adding 20cm to the height
clearance
2. You must add the width of your spa to the height of the trolley to work out the total height
needed
3. The hot tub will generally be around 95cm wide when on the trolley (Earl is 82cm)
4. The total length of the trolley (3.2metres) must be considered for tight corners - it will not
bend!
5. Because the trolley ground clearance is under 20cm over 3.2m, steps or lifting will require
extra men
This image shows the dimensions you should use when considering access requirements for your
delivery.
The spa is moved on-end rather than flat, so you need to use the height dimension as the width and
the width as the height.
You must check
for:
A Lots of steps? Call us.
B Corner clearance
C Overhead branches
D Protruding buildings
E Gates: height & width
F Overhanging gutters
G Boxes, steps or vents
Remember to add 20cm to the height of the hot tub when on-end to allow for the trolley's
height
We supply 2 strong men:
If any form of lifting is required to go up/down steps or over obstacles, extra helpers must be
provided by you to assist