1.     Expert, direct service and quality products, without the premium
Dealing direct shortens the supply chain, improving both price and service

Spa World Supply Chain cuts out unnecessary middle men:

Traditionally; the Manufacturer charges the Distributor who charges the Showroom who charges the Customer.

Each link in the supply chain adds a fee to the customer. By removing the unnecessary links in the supply chain, you can deal direct with a manufacturer-owned warehouse, and save money, while getting a better service.

Customers can now buy from the same company as a distributor, via this website, cutting out two middle men, and two surcharges - simple!

2.     Energy efficiency for low running costs
Buy Australia’s favourite and most energy efficient hot tub brand, direct, in the UK

With so many energy saving features, running costs on the latest Monarch spas are among the lowest in the UK.

Now you might think that all this energy efficiency comes at the price of poor performance, but in-fact our spas carry some of the highest specifications in their class.

So how are we able to offer such competitive prices? Because you are dealing direct with the manufacturer's own retail group...

3.     Experts, without pushy salesman
Our engineers are ISPE qualified, we won't hassle you for personal information

All our engineers are fully trained and certified by Monarch Spas to ensure that all work is carried out to their exacting standards.

We also train all our engineers with the ISPE to ensure that they are also experts in swimming pool and hot tub water maintenance.

While most hot tub comparison sites, and major websites insist that you input personal information, so they can pass your information on to third party retailers, Spa World as always, dare to be different.

Our sales staff are also trained not to be pushy or take personal information from you.

We believe that our products, services and prices are second to none, and that if you want to buy a hot tub, you will come back to us anyway.

You will notice that we are not members of BISHTA, or WHAT SPA - Why?

We could become members of these organisations by paying a membership fee, but we decided to opt-out and pass the savings on to you. We have an incredible track record for customer service, our engineers are ISPE certified, and we offer a 7 day  money back guarantee - what more could you need?

4.     After care that is second to none
Just see our customer feedback  section to see why we are such a trusted brand

With our unique approach to sales and customer service, we provide you with an informed expert opinion, without pressuring you or making you feel obligated in any way.

You can browse our site and shop online at your leisure, or if you need to ask a question, you have four methods of making contact, without worrying about your information being sent to other companies.

5.     Satisfaction guaranteed
The most comprehensive on-site warranties, and a 7 day money-back guarantee!

Unlike many independent retailers, Spa World is such a strong, time-tested brand, we really can back up the warranties we offer.

Having been in business for twice as long as any warranty provided, Monarch Spas and Spa World really can stand behind our product warranties with absolute confidence.

We are so confident in our products, we believe that we can give you a better guarantee, and better value than any one else.


Relax with Spa World and have the GOOD LIFE…