Buyers guide to Massage Chairs
Shopping for a massage chair? Here are some questions to ask:
Q. Am I buying a reputable brand, from a reputable reseller?
A. Monarch has been in the Australian market for 25 years and is an industry leader in spas and
leisure products.
Our supply partner manufactures more than 300,000 massage chairs per annum and employs over 7000
staff. Their R and D facility alone employees more than 250 personnel. They supply Wal Mart, Target
and Best Buy in the USA and have a strategic partnership with Laz-e-boy furniture.
Spa World, owned by Monarch, is one of the largest global massage chair retailers, with 50 stores
in Australia alone.
Q. Does the product meet UK fire regulations?
A. Furniture for the UK market must be manufactured from special materials not often used elsewhere
in the world. Yet many UK sellers are apparently unaware of this. Spa World only supply UK
approved, fire tested products that are manufactured and marked to UK standards - always make sure
any furniture you buy is marked and complies with the 1988 regulations.
Q. Does the Massage Chair offer multiple massage functions?
A. Most Monarch massage chairs offer kneading, tapping and rolling functions. The Harmony also
offers a clapping function.
Q. Is the Massage chair variable so I can adjust it to suit my body?
A. Monarch massage chairs offer width and high adjustment so you can vary the massage action to
suit your body type. The Harmony massage chair automatically measures you prior to your massage
commencing.
Q. Does the massage chair carry the necessary approvals?
A. Monarch massage chairs are approved under the CE and ETL standards and have been approved for
use in the UK, USA, Europe and Australia. Our UK products also pass additional UK-only fire tests.
Q. Does the manufacturer employ adequate quality control procedures?
A. Our supply partner employs a 3 stage quality control system with every Monarch massage chair:
1. Every component is individually inspected
2. Mechanical components are 'bench tested' prior to installation
3. Every chair undergoes a rigorous post-production trial prior to packaging
Q. Does the product carry a comprehensive warranty?
A. All Monarch massage chairs carry a 2 year swap-out warranty.